Legal · Subprocessors
Subprocessors
Effective date: 1 April 2026
Last updated: 22 April 2026
To deliver our products, RPTX LLC relies on a small number of reputable
service providers that may process personal data on our behalf. Each is
bound by a written agreement that requires them to handle data consistent
with our
Privacy Policy and applicable law.
Infrastructure & hosting
| Vendor |
Purpose |
Location |
| Cloudflare, Inc.cloudflare.com |
CDN, DNS, DDoS protection, Workers/Pages hosting, R2 object storage, D1 & Hyperdrive database edge, and Cloudflare Web Analytics (cookieless Real User Monitoring — Core Web Vitals and page-load metrics; no cookies, no fingerprinting, IP discarded at the edge). |
USA / EU (customer-configurable regions; DPF-certified, SCCs in place) |
| Neon, Inc.neon.tech |
Managed Postgres (primary relational database) with pgvector for embedding storage. |
USA / EU (customer-configurable regions) |
AI / model providers
| Vendor |
Purpose |
Location |
| OpenAI, LLCopenai.com |
Large-language-model inference for query answering and summarisation. Zero-retention data-processing agreement in place. Inputs are not used to train OpenAI's models. |
USA |
| Anthropic, PBCanthropic.com |
Alternate large-language-model inference for select workloads. Zero-retention agreement in place. |
USA |
Payments & invoicing
| Vendor |
Purpose |
Location |
| Paddle.com Market Ltdpaddle.com |
Merchant of Record for AskFolder: card processing, tax calculation, invoicing, fraud controls. |
United Kingdom / USA |
| Mercury Technologies(via Choice Financial Group) |
Business banking for RPTX LLC. Does not process customer cardholder data; holds operating funds only. |
USA |
Email, operations, and support
| Vendor |
Purpose |
Location |
| Fastmail Pty Ltdfastmail.com |
Transactional and support email for the rptxsoftware.com and askfolder.com domains. |
Australia / USA |
Google LLC(Google Drive / OneDrive /
SharePoint connectors) |
OAuth-mediated access to your own files on your own account. RPTX does not store your Google/Microsoft credentials; we only hold short-lived access tokens. |
Global |
Notifications of change
We will update this page at least 30 days in advance of adding or
replacing a material subprocessor. If you want to be notified of
changes by email, write to
[email protected]
and ask to be added to the subprocessor-change distribution list.
Customers on a signed DPA have a right to object to new subprocessors
under the terms of the DPA.
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